Nemo | Contact Center

Off Shore Contact Centers:provision of 7x24 assistance, telemarketing and phone management services.

In Nemo Contact Center we manage the service for your calls (both incoming and outgoing).We put our technological and human resource structure at your disposal so that you can provide a quality and efficient service to your clients.
We offer Nemo Group’s backup and wide experience in the tourism IT market as a differentiating factor. This allows us to provide an integral solution to your Outsourcing needs at a low cost.

Services - Unique Features

• Our Contact Center provides services in Spanish, English, Portuguese and French.

• Phone calls service, Assistance (7x24)

• Telamarketing shares

• Chat service assistance for internet portals.

• We have the most modern Voice over IP technology and a data centre of our own which allows us to make and receive calls at reduced costs, with incoming and outgoing telephone lines both in Argentina and in Europe.

• Great experience in tourism service assistance. We provide Contact Center services to Tije Travel (tije.com), Halcón Joven (halconjoven.com) and Pepetravel (pepetravel.com).

• Building located downtown in Rosario City, with a structure for 90 workstations, which allows us to house a staff of 300 operators. It has spacious and comfortable facilities that guarantee top-quality client satisfaction.

We offer the following technological structure:
ACD, PABX, digital plots, VoIP, LCD 17” screens.
Equipment: CISCO, LINKSYS, INTEL

International Customers' Portfolio

Among our main international clients, there are important insurance, travel, home and car assistance companies and tourism agencies, among others.

Why Outsource in Argentina?

Argentina is the country that has been chosen by more than twenty international call centres for their Outsourcing services.
There are two main reasons for this:

• Excellent level of human resources that can be found in large amounts
• Very competitive costs, which are directly related by the euro / dollar exchange rate as regards the Argentine peso, besides a minor impact in labour costs.

Companies like Google are choosing Argentina.

Why did Google choose Argentina as its third regional base, right after California and Bublin?

“We chose Argentina by analysing the quality of its university education. We usually employ young people, with a good education. We checked the options we had and Argentina seemed the best possible business decision. When we made our analysis we saw that this country has particularly good universities, and that is a good base to us; we base on universities a great deal. Besides, the Government gave us great support in this.” .

Eric Schmidt, Google CEO.